KRA problems, diagnosed in two taps
Tell the KRA Doctor what's failing - eTIMS, iTax, VAT, your TCC, a penalty, or your registration. You get a plain-language diagnosis, the severity, your next three moves, and the exact guide for each step. If you'd rather hand it over entirely, a human is one tap away.
KRA Doctor
What's wrong with your KRA account?
Two taps: pick the problem, get the diagnosis with exact fix steps - or hand it to a human.
Step 1 - the problem area
Your details handled securely
Transparent flat-fee pricing
No iTax password required
Nairobi CBD office
Real human support
Official M-PESA payment & receipt
How the KRA Doctor works
Every diagnosis in the KRA Doctor is built from the same problem map our tax agents use when a client messages us - the twenty most common KRA failure modes across eTIMS, iTax, VAT, compliance certificates, penalties and registration. Each one carries the actual legal basis (the TPA section, the Finance Act amendment), the real deadlines, and the fix sequence we run for paying clients. Nothing is stored: your answers stay in your browser, and no diagnosis is sent anywhere unless you choose to contact us.
The severity badge tells you how to prioritise. "Act now" diagnoses (lockouts, rejections, notices) carry daily cost or expiring rights - a pending-sync device, for example, exposes you to KES 100,000 per month under TPA s.59A(5). "Do this soon" items are mandatory but have runway, like onboarding to eTIMS before a deadline. "Worth checking" items are the quiet audit risks - a misclassified supply rate or an obligation on your PIN you didn't know about. If your problem isn't on the map, "Don't know" routes you straight to a human with context preserved.
Prefer to read first? Every diagnosis links to the matching deep-dive guide, and the KRA Problem Solver indexes all of them. Prefer to delegate? The handoff button opens WhatsApp with your diagnosis pre-filled - we reply within the hour during business hours, and flat fees are always quoted before any work starts.